Looking to register a new fundraiser?

Our 2020 site has closed and 2021 is open.
Click here to get started.

graphic circles

Frequently asked questions about fundraising for the Canadian Cancer Society

If you have any questions about becoming a Cancer Fighter and organizing a fundraiser in support of the Canadian Cancer Society, then please take a look through the information on this page. If you still have questions, please get in touch with us at connect@cancer.ca or call 1-888-939-3333.

General Questions

  1. What is a Cancer Fighter?

    A Cancer Fighter is someone just like you. A passionate Canadian who decided to make a difference in the lives of people affected by cancer by hosting their own fundraiser. Cancer Fighters take a virtual activity – such as an online concert, fitness class or game night – and turn it into a fundraiser for the Canadian Cancer Society.

  2. Do I have to sign up online to do a fundraiser?

    Yes, you need to sign up to fundraise online to get started. But we’re here to help every step of the way. When you register your fundraiser, you’ll receive access to a wide range of online fundraising tools that will help you set up your fundraiser and make it a success.

  3. What will you do with the money I raise?

    Funds raised help us carry out our mission to eradicate cancer and enhance the quality of life of people living with cancer. Funds are invested in life-saving cancer research and our vital support system for all Canadians affected by cancer. Read more about where your money goes.

  4. Can I designate the funds I raise to a certain type of cancer?

    Yes, when you sign up online you’ll have the option to choose how the money you raise is used. For example, if you select ‘breast cancer research’, then the donations you collect will be designated to that area. In the event that donations exceed the activity’s requirements, we will redirect funds to similar programs or to where the need is greatest.

  5. Where can I host an online event?

    There are many platforms you can use to stream an online cancer fundraiser for friends, family, and any others you’d like to attend.

    Social media is a great way to broadcast an online fundraiser to your network. Many organizers are now utilizing Facebook or Instagram Live to broadcast online events in real time. These are easy-to-use, effective platforms for broadcasting all sorts of online events, such as virtual concerts, fitness classes, and much more.

    We’ve also created some guidelines for using Facebook Fundraising, which can help you reach a wider network of people and make your Cancer Fighters fundraiser an even bigger success.

  6. I want to hold a ticketed event. Can I do that on my page?

    Your online fundraising page is for donations and can’t support the sale of tickets. Once you register, you’ll gain access to the Cancer Fighter toolkit with tips for promoting and fundraising for online ticketed events. You can also contact us with your questions at connect@cancer.ca.

  7. How will Canadian Cancer Society help me with my event?

    We have created a Cancer Fighter toolkit, which includes tips and resources to help you succeed in your online fundraising efforts. When you sign up online and log in to your Participant Centre, you’ll be able to access these tools.

  8. Will Canadian Cancer Society promote my event?

    While we are so grateful that you’ve decided to support Canadians affected by cancer, we are unable to promote your online fundraiser. However, when you sign up online you’ll have access to a Cancer Fighter toolkit that has information, tips and tools to help with online promotion.

  9. Why can’t I use the Canadian Cancer Society logo?

    The official Canadian Cancer Society logo is used to mark events run by the Canadian Cancer Society. We’ve created a logo especially for Cancer Fighters to show that your event is benefiting the Canadian Cancer Society. When you sign up online, the Cancer Fighter logo will be available for download.

  10. Will the Canadian Cancer Society attend my online event?

    We are honoured that you’ve decided to support us, but cannot guarantee attendance at Cancer Fighter virtual events. You can speak to your Canadian Cancer Society staff partner or contact us at connect@cancer.ca.

  11. What if I don’t reach my fundraising goal?

    When you sign up online, we ask you to set a fundraising goal. We encourage you to aim high while being realistic. That said, you’re not held to your initial goal and you can change your fundraising goal on your page. If you’re struggling to fundraise online, consult your Cancer Fighter toolkit for online fundraising ideas and tips. You can also reach out with questions. Email us at connect@cancer.ca.

  12. Will the Canadian Cancer Society reimburse my event expenses?

    The Canadian Cancer Society is not able to reimburse you for expenses incurred through your online fundraiser. Keep in mind that the more expenses you have, the less (net) proceeds you will have to donate in the end. We encourage you to set a budget before you start online fundraising. After signing up online, you will have access to your Participant Centre, where you can download your Cancer Fighter toolkit that has information on how to keep any online expenses low.

  13. Will the Canadian Cancer Society help me raise money?

    We are happy to provide you with the information and tools you need to make your fundraiser a success. Be sure to download the Cancer Fighter toolkit, which will provide you with tips and tools to help you organize an online fundraiser from start to finish. You can also contact your Canadian Cancer Society staff partner for a letter of support, which you can email to potential donors to show you’re officially fundraising on our behalf.

  14. I’m having trouble reaching my fundraising goal. What can I do?

    We encourage you to download the Cancer Fighter toolkit from your Participant Centre and make use of the tips for fundraising and promotion, but here are our top three fundraising tips!

    1. Make the first donation to your personal fundraising page. This will help other people choose how much to give to you, so make a donation that you're proud of!
    2. Send fundraising emails from your Participant Centre to everyone you know. This is the secret of our top fundraisers! Ask everyone because every donation adds up.
    3. A few days after you send your first emails, send a reminder email to anyone you haven't heard from yet. Experience tells us that most people need 2 to 3 reminders before they make a donation, so don't get discouraged if you don't hear from someone right away.

Questions about donations and tax receipts

  1. Do I get a tax receipt?

    If you make a personal donation, then you will receive a tax receipt. For instance, if you donate online to your own fundraising page, then you’ll be issued a tax receipt by email immediately.

  2. When will my donors get receipts?

    When donations are made directly to your online fundraising page, the donor will receive a tax receipt by email immediately afterwards.

  3. My donor didn’t get a receipt. What do I do?

    Check with your Canadian Cancer Society staff partner or email Donor Services at connect@cancer.ca.

    To ensure they are able to assist you, make sure you have the donor’s full name and all other available details. The more details you provide, the better.

Using the website

  1. What is the Participant Centre?

    When you sign up online, the Participant Centre houses everything you need for a successful online fundraiser! Once you’ve logged in to the site at www.cancer.ca/fundraise, your Participant Centre is your one-stop-Cancer Fighter shop! From here, you can edit and personalize your fundraising page, send fundraising emails out to your contacts, download the Cancer Fighter toolkit and resources.

  2. My fundraiser is over. How do I close my page?

    Your fundraising page will remain open for the rest of the year and there is no action you need to take. If you no longer want your page to appear on our website, you can email us at connect@cancer.ca.

Privacy and security

  1. Is it safe to donate online?

    Give with confidence. Our online donation system is secure. When you donate online to the Canadian Cancer Society, feel confident that your information is completely secure. We use the highest levels of internet security and encryption to protect your credit card and personal information.

  2. Will my information be shared or traded with anyone?

    No. The Canadian Cancer Society will not share your information with any outside agencies/organizations or individuals without prior consent or, if the disclosure is permitted or required by law. For more information, please refer to our Privacy Policy.